#admin #user_management #roles
Introduction
User management in contentbird helps you structure your team and define clear responsibilities.
👉 Roles and groups determine who can see and edit what.
Managing Users
📍 Settings → Users
Here you get an overview of all users in your instance.
You can:
Create new users
Edit existing users
Deactivate or delete users
When creating a user, you define:
Role
Project access
Optional groups
👉 After creation, the user automatically receives login credentials via email.
Roles & Permissions
contentbird provides four default roles:
Admin → full access
Manager → project ownership
Author → works on content
Observer → can view and give feedback
You can also:
Create custom roles
Adjust permissions individually
Rename or delete roles
👉 Roles define what a user is allowed to do.
Project-Based Roles
A user can have different roles in different projects.
Example:
Project A → Manager
Project B → Observer
👉 This ensures flexible and scalable permission management.
User Groups
User groups help you organize your team logically, for example:
By department (editorial, SEO, social)
By location or country
For external partners (agencies, freelancers)
Benefits:
Easier filtering
More targeted task assignment
Better overview of permissions
👉 Groups define how users are organized.
Advanced User Management Features
AI Assistant & Social Plus Access
Access to additional features can be controlled per user:
Enable or disable AI Assistant
Assign Social Plus access
👉 Available seats are shown in the quota display in user management.
Absence Management
Ensure smooth collaboration by planning absences:
Define time periods (e.g. vacation, sick leave)
Assign a substitute
Automatically transfer open tasks
👉 Keeps workflows running even during absences.
Licenses & Billing
You can add new users at any time:
Access is granted immediately (password via email)
Billing starts right after creation
Important notes:
Integrated into the existing contract period
Same contractual conditions apply
Automatic renewal unless canceled
👉 Allows flexible team scaling.
How It All Works Together
Users = individual people
Roles = their permissions
Groups = organizational structure
👉 The combination of all three ensures a clean and efficient setup.
Best Practices
Keep the number of roles manageable
Use groups for larger teams
Assign permissions as restrictively as necessary
Use project-based roles for flexibility
Conclusion
Users, roles, and groups define the entire collaboration structure in contentbird.
👉 A clear setup ensures transparency, efficient processes, and well-defined responsibilities across your team.