#allusers #workflows #organization
Introduction
The absence feature ensures that your content processes continue to run smoothly even when team members are on vacation or sick leave. With automatic substitution rules in place, workflow tasks won’t be left unattended.
Explanation of the Feature
In contentbird, users can mark themselves as absent for a specific period and assign a substitute.
If a workflow task is assigned to an absent person during this time:
the task is automatically reassigned to the substitute
the workflow continues without interruption
If the substitute is also absent, this is taken into account and the task is forwarded accordingly.
Usage and Setup
Set Your Own Absence
Click on your user icon in the top right corner
Select “Absence”
Define the period of your absence
Assign a substitute
During this time, the selected person will automatically take over your tasks.
Manage Absences (Admin Function)
If users are unable to enter their own absences, there is a central management option:
Open the user management
Click on “Manage Absences”
Authorized users (e.g. with HR/admin permissions) can:
create absences
edit existing absences
delete or adjust ongoing absences
Benefits for Your Workflow
Continuity: Tasks are not left unattended
Automation: No manual reassignment required
Transparency: Clear responsibility at all times
Flexibility: Even complex substitution chains are handled
Best Practices
Enter absences early
Choose a substitute who is familiar with the content
Use the feature consistently across the team to avoid bottlenecks
For important projects, double-check workflow assignments
Conclusion
The absence feature in contentbird ensures that your content processes remain stable even when team members are unavailable. With automatic substitutions, tasks are reliably continued—without additional coordination effort within the team.