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How can I comment on content and provide feedback in contentbird?

S
Written by Sophia Siddig
Updated today

#allusers #comments #collaboration


Introduction

In contentbird, you can comment on content and provide feedback directly within your team. Various features are available depending on whether you want to give general feedback, comment on specific text passages, or provide structured workflow feedback.


Explanation of the Feature

There are three main types of comments:

  • Outline comments → general feedback

  • Inline comments → directly within the text

  • Workflow feedback → as part of tasks and approvals


Usage and Features

🗨️ 1. Outline Comments (General Feedback)

📍 Location: Right-hand sidebar in the content ticket

Here, you can provide high-level feedback on the content, for example:

  • “Please add supporting data”

  • “Align with PR team”

💡 Tip:
Use @name to mention and notify colleagues directly.


🔍 2. Inline Comments (Directly in the Text)

Inline comments refer to specific parts of the text.

How it works:

  • Highlight a section in the editor

  • Click the comment icon

  • Leave your feedback

👉 Examples:

  • “An example is missing here”

  • “This wording is unclear”

Comments appear as threads in the sidebar and are directly linked to the selected text.

Ideal for:

  • detailed editorial feedback

  • discussions about wording

  • specific improvement suggestions


💬 3. Workflow Feedback (Process-Based)

When working within a workflow:

  • Click “Feedback and change request”

  • Enter your feedback

  • Send it back to the previous editor

👉 Examples:

  • “Keywords are missing”

  • “Please revise the introduction”

Special feature:

  • Feedback is directly linked to the task

  • It is automatically assigned back to the responsible person


🔔 Notifications

For all types of comments:

  • Mentioned users receive email notifications

  • Feedback is transparent and visible to the team


Best Practices

  • Use inline comments for precise text feedback

  • Use outline comments for general remarks

  • Use workflow feedback for structured approval processes

  • Use @mentions for quick coordination


Conclusion

The commenting features in contentbird enable structured and efficient collaboration. Whether it’s a quick question or a formal change request, your feedback remains transparent, actionable, and directly connected to the content.

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