#operations #integrations
Overview
If the connection to an external system (e.g. analytics tools, social media platforms, or APIs) is interrupted, contentbird will automatically notify you via email.
Who receives the notifications?
By default, emails are sent to all users who:
Have access to project administration
👉 Typically, this includes:
Admins
Managers
Managing notifications
With custom user roles, you can control:
Whether a user has access to project administration
And therefore whether they receive these notifications
👉 If this permission is removed, the user will no longer receive emails about connection issues.
When are notifications triggered?
An email is sent when:
An integration expires or is disconnected
For example, due to:
Expired tokens
Changed credentials
Manually disconnected integrations
Best practices
Ensure that at least one admin receives notifications
Regularly check integrations in the project setup
Use clear role and permission structures
React quickly to connection issues to avoid data gaps
Conclusion
Email notifications help you detect integration issues early. By managing permissions carefully, you can control who gets notified and ensure your system runs smoothly at all times.