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Support Login

How can I enable the support login for contentbird support?

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Written by Sophia Siddig
Updated today

#operations #support


Overview

The support login allows you to grant the contentbird support team temporary access to your instance—so they can assist you faster and more effectively.


Activation

  1. Open the help section

  2. Click the question mark icon in the top right (next to your profile)

  3. Enable support access

  4. Select the user profile the support team should use

  5. Define the time period for how long access should be granted

👉 After that, support can log into your instance with the selected permissions


Notes

  • Access is time-limited

  • You control which user profile is used

  • Ideal for support cases where direct system access is required


Conclusion

The support login enables fast and efficient help through direct access—secure, controlled, and fully managed by you.

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