👥 Standard Roles in contentbird
Role | Access to … | Typical Responsibilities |
Admin | Full system access (incl. users, billing) | Account setup, user management, defining roles & permissions, managing licenses |
Manager | All or selected projects | Campaign planning, strategic coordination, overseeing the entire content team |
Author | Only assigned tickets & tasks | Creating content, executing briefings, working with the AI Assistant |
Observer | Read & comment access, provide feedback | External proofreading, expert reviews, content approval |
🟢 Observers are free & unlimited – perfect for stakeholders, subject matter experts, or clients.
🔧 Create custom roles – ideal for …
Larger teams with fine-grained role distributions
External editors or agencies who should only access certain features
Specific user groups, e.g. access to analytics only or AI tools only
In a custom role, you can define exactly:
🔐 Which sections the user can access (Planning, Analytics, Settings, etc.)
✍️ What the user is allowed to do (view, edit, delete, publish, etc.)
📁 Which projects the user can access
🚨 Best Practice Tip
When setting up new roles, especially consider:
❌ No delete permissions for operational roles
✅ Activate AI access individually
📊 For analytics access: ensure only authorized roles can view sensitive data
🧩 Roles can always be adjusted later – better to start restrictively and open up step by step
If you'd like, I can:
create a role matrix template for you (e.g. for different use cases)
or help you set up a structure tailored to your team
Just let me know what you need 😊