Support

#support #help #faq #allusers

If questions arise while working with contentbird or something is unclear, several support options are available to you. You can quickly access guides, search the knowledge base, or contact the support team directly.

contentbird offers multiple ways to get help—depending on whether you need quick guidance or personal support.

On the dashboard, you’ll find the “Getting Started” widget. It provides an introduction to the platform and helpful tips to make onboarding easier.

If this widget is not visible, you can re-enable it at any time via “Edit Dashboard.”

In the main menu, you will also find the section “Help” → “FAQ.” This takes you to contentbird’s knowledge base.

Using the search field, you can look for specific topics or features, such as:

The FAQ portal contains numerous articles and step-by-step guides explaining how to use different features in contentbird.

You can access the portal directly at:
faq.contentbird.io

If you need personal assistance, you can use the live chat directly within the platform. The chat button is located in the bottom right corner.

Click on “Send us a message” to contact the support team. In many cases, you’ll receive a faster response here than via email.

If the chat is not visible, you can enable it in your settings:

In addition to the chat, you can reach the support team through other channels:

Whether you have a quick question or a more complex issue, you can get fast support through the FAQ portal, live chat, or direct contact with the support team when using contentbird.